SSH into the server. The server IP address and SSH username and password are stored in our secure information storage utility. If that information does not work, it’s possible it’s out of date and you can recover it from our DigitalOcean.com account by navigating to that server and then selecting Access and resetting the password. […]

This article outlines the steps we need to take to set up a new staff member with everything they need.   We have two types of staff; permanent and temporary. But all are contractors. Permanent staff get email addresses because they may interface directly with clients. Temporary staff may work for us long term but […]

As of the writing of this document we rely on PayPal for charging clients cards, sending invoices and managing our finances. PayPal One Time Payments Hover over Tools > choose Virtual Terminal. Leave everything but the following as defaults: Amount Description – Should be the Product name. Or link to the Proposal if it’s multi-item. […]

First and foremost, an executive assistant is a catch all. But a catch all who should exercise autonomy in knowing when responsibilities can and should be delegated to another role. The primary goal of this person is to offload responsibilities from the executive team so they can focus on activities that grow and protect the […]

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In this video we show you how we store, access and manage clients credentials such as their WordPress username, SFTP credentials, social media account logins and more.  

This article explains how we publish or update our own Plugins that are available on WordPress.org.   Prerequisites Please read this official documentation on publishing a Plugin to WordPress.org   Our sister company, WPPluginCo.com develops WordPress Plugins that our team here uses. Some of these Plugins are free and available on WordPress.org. So the question […]

How long does it take for the quality score to appear? A Google representative said it’s not a specific amount of time, but the number of clicks before the quality score is decided. The exact algorithm is not public. The CTR does need to be above 1-2% though and typically 3-4 clicks

The following are notes regarding setting up a responsible and effective AdWords Campaign. Ensure the client has created a Google account. Ensure they created a Google AdWords Account. Ensure they created a Google Tag Manager Account. Ensure they created a Google Analytics Account. Ensure they delegate access to us to each of these accounts. Create […]

Once the Sales Process has been completed staff can begin the Website Development Process, assuming the client employed us for that service.   There are two different types of website development that we do for clients. Each type and processes for them are outlined below.   New Website Development Create a Project in Teamwork based […]

Frequency Title Description Daily   Writing and syndicating project statuses.   Daily   Answering staff’s questions.   Twice Monthly   Posting jobs, interviewing staff, hiring staff.   Varies   Doing prepratory work after hiring new staff. Set them up with email accounts, give them access to all the various systems we use (GMail, Asana, BitBucket, […]

  Daily I usually have client calls, sales calls, etc… that interrupt this flow but this is my mental chart every day; I read through every email in my inbox before I reply. Looking for anything urgent that takes priority. Return emails starting with the oldest. This usually draws me into Teamwork where I reply […]

This article outlines every step in our sales process.